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Details for contact us

For any enquiry, comment or complaint, you may contact us through the following channels:

Customer Service Centres:

Suites 3202-05, 32/F, Tower One, Times Square, 1 Matheson Street, Causeway Bay, Hong Kong

19/F, Two Harbour Square, 180 Wai Yip Street, Kwun Tong, Kowloon, Hong Kong

22/F, 909 Cheung Sha Wan Road, Lai Chi Kok, Kowloon, Hong Kong

Customer Service Hotline:

(852) 2512-5000


(852) 2929-0100

Office Hours:  Monday to Friday, 9 a.m. to 6 p.m. (except public holiday)

HKMC Annuity Limited adheres strictly to its enquiries and complaints handling policy in handling all customer enquiries and complaints.  Upon receipt of your enquiry / complaint, we will look into the matter and provide you with a response within 30 days of our receiving your enquiry / complaint if you have provided us with your contact details.

Customer Service Centres

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