- a wholly-owned subsidiary of The Hong Kong Mortgage Corporation Limited which is wholly owned by the Hong Kong Special Administrative Region Government through the Exchange Fund
- a public company limited by shares incorporated in 2017 in Hong Kong under the Companies Ordinance
- an authorized insurer under the Insurance Ordinance to carry on long term insurance business of class A (life and annuity) in or from Hong Kong
- a domestic public sector entity specified under the Banking (Capital) Rules
- to facilitate retirement financial planning through provision of annuity products for Hong Kong citizens; and
- to promote the development of the local annuities market
We are looking for high-calibre individuals to join us in a range of areas; the latest job opening(s) is(are) listed below. Please quote the position you are seeking and send your application in strict confidence with the application form and a full resume stating your current and expected salary to the Recruitment Officer by either:
Email: [email protected]
Postal address: 19/F, Two Harbour Square, 180 Wai Yip Street, Kwun Tong, Kowloon, Hong Kong
Please ensure that all information provided is accurate, complete and updated. Data provided which is inaccurate or incomplete may influence the process and outcome of the recruitment exercise. Please read the HKMC Group Personal Information Collection Statement for Job Applicants before completing the application form.
Personal data collected will be used for recruitment purposes only. Candidates not invited for interview within 8 weeks may consider their application unsuccessful.
Actuarial
Assistant Manager (Actuarial)
Job Descriptions
- To conduct actuarial valuation under HKFRS17;
- To support solvency monitoring under HKRBC and ORSA preparation (Stress and Scenario Testing results);
- To perform management reporting, experience monitoring, pricing and assumptions review; and
- To assist in ad hoc projects as assigned.
Requirements
- Degree holder in Actuarial Science, Mathematics or related disciplines, with good progress in actuarial examination;
- 2-5 years' relevant working experience in actuarial;
- Good command of written and spoken English and Chinese;
- Proficient in MS Excel and knowledge of VBA is an advantage; and
- Proactive, adaptive and attention to details.
(Candidates with less experience will be considered as Senior Associate.)
(Closing Date: 1 August 2024)
Business Development and Operations
Assistant Manager (Application Servicing Centre)
Job Descriptions
- To develop company business by providing life insurance application service to customers at client meetings;
- To follow up with customer applications and perform other administrative duties as required in the application process;
- To build productive relationships and create a pool of prospective clients from various sources by networking;
- To work closely with the Centre Manager as well as the operations team to identify the improvement areas in the application process;
- To perform other ad hoc duties and projects as assigned from time to time; and
- The employment will be on a contract basis and subject to renewal.
Requirements
- Tertiary educated with a minimum of 3 years of sales or customer service experience in life insurance industry;
- Insurance Intermediaries Qualification Paper 1 & 3 is a must;
- Sales oriented, responsible and self-motivated;
- Excellent presentation, interpersonal and communication skills; and
- Able to work under pressure.
(Candidates with less experience will be considered as Senior Account Officer.)
(Closing Date: 30 July 2024)
Senior Associate (Direct Marketing)
Job Descriptions
- To conduct outbound calls to promote HKMC Annuity Plan;
- To work closely with the sales and operations teams to execute the marketing campaigns and plans;
- To handle customer enquiries and appointment bookings in a professional manner;
- To achieve Key Performance Indicators (KPIs) including sales growth and targets; and
- To perform other ad hoc duties and projects as assigned from time to time.
Requirements
- Tertiary educated with a minimum of 2 years' sales or customer service experience in life insurance or banking industry;
- Insurance Intermediaries Qualification Paper 1 & 3 is a must;
- Strong interpersonal and verbal communication skills;
- Good command of written and spoken English and Chinese (including Putonghua);
- Sales-oriented, responsible and self-motivated; and
- Able to work under pressure.
(Closing Date: 1 August 2024)
Senior Associate (Customer Service)
Job Descriptions
- To handle hotline enquiries from customers and distribution channels regarding HKMCA's product and services, and conducting post sales calls;
- To support customer service counters and handle written reply with respective to customer concerns and requests;
- To provide excellent end to end service with customer-oriented mindset and respond to customer feedback in a professional and timely manner;
- To provide appropriate solutions and alternatives, manage customer dissatisfaction and handle complaint cases assigned by supervisors;
- To commit to departmental service standards and key performance indicators;
- To proactively study relevant industry trends, regulatory changes and make enhancement recommendations where necessary; and
- To perform ad hoc tasks as assigned by supervisors from time to time.
Requirements
- Degree holder in Business Management, Communications or related disciplines;
- Insurance Intermediaries Qualification Paper 1 & 3 is a must. Other professional insurance qualification (e.g. FLMI or ACS) is an advantage;
- A minimum of 3 years' relevant experience in customer service and life insurance operations;
- Familiar with policies, guidelines and regulatory requirements for life insurance;
- Good command of both written and spoken English and Chinese, including Putonghua;
- Excellent customer-service mindset with effective interpersonal and communication skills;
- Strong sense of responsibility, detail-oriented, self-motivated, able to work under pressure and provide deliverables in a timely manner; and
- Strong analytical, problem solving and presentation skills.
(Candidates with more experience will be considered as Assistant Manager.)
(Closing Date: 30 July 2024)
Associate (Life Operations)
Job Descriptions
- To provide general administration and clerical support such as data entry, document management, scanning, and mail processing;
- To ensure tasks are completed accurately in a timely manner;
- To provide office support to the team when required; and
- The employment will be on a contract basis and subject to renewal.
Requirements
- Form 5 or above with a minimum of 2 years' experience in administrative duties;
- Good computer skill including MS Excel and Word, and Chinese word processing;
- Fast and accurate typing skill;
- Strong sense of commitment and able to work under pressure with tight schedule; and
- Work as a team player with good problem-solving skill.
(Closing Date: 5 August 2024)