Careers

HKMC Annuity Limited

a wholly-owned subsidiary of The Hong Kong Mortgage Corporation Limited which is wholly owned by the Hong Kong Special Administrative Region Government through the Exchange Fund
a public company limited by shares incorporated in 2017 in Hong Kong under the Companies Ordinance
an authorized insurer under the Insurance Ordinance to carry on long term insurance business of class A (life and annuity) in or from Hong Kong
a domestic public sector entity specified under the Banking (Capital) Rules

Missions

to facilitate retirement financial planning through provision of annuity products for Hong Kong citizens; and
to promote the development of the local annuities market

Job Openings

We are looking for high-calibre individuals to join us in a range of areas; the latest job opening(s) is(are) listed below. Please quote the position you are seeking and send your application in strict confidence with the application form and a full resume stating your current and expected salary to the Recruitment Officer by either:
Email: [email protected]
Postal address: 19/F, Two Harbour Square, 180 Wai Yip Street, Kwun Tong, Kowloon, Hong Kong
Please ensure that all information provided is accurate, complete and updated. Data provided which is inaccurate or incomplete may influence the process and outcome of the recruitment exercise. Please read the HKMCA Personal Information Collection Statement for Recruitment of Prospective Staff Members and Licensed Individual Insurance Agents before completing the application form.
Personal data collected will be used for recruitment purposes only. Candidates not invited for interview within 8 weeks may consider their application unsuccessful.

Show All

Hide all

Manager (Business and Channel Development)

Job Descriptions

To support new initiatives and projects for Direct Marketing, Channel and Outreach activities under Business and Channel Development team;
To participate in system related projects and collaborate closely with internal and external stakeholders to meet business targets timely;
To monitor team's project progress, track milestones, mitigate risks and to ensure project governance as well as objectives are met;
To liaise with IT team on user requirements and system development from business perspective;
To coordinate on Users' Acceptance Testing (UAT) to ensure smooth implementation;
To oversee the end-to-end procurement process including vendor sourcing and selection, contract negotiation, tracking, documentation and reporting to ensure they are in compliance with company policies and optimize cost and quality;
To perform other ad hoc duties and projects as assigned from time to time; and
The employment will be on a contract basis and subject to renewal.

Requirements

Tertiary educated with a minimum of 5-7 years' experience in sales administration and project management in life insurance or financial services industry;
Insurance Intermediaries Qualification Paper 1 & 3 is an advantage;
Sales-oriented, responsible and self-motivated;
Good computer skill including MS Excel and PowerPoint;
Excellent presentation, interpersonal, communication and writing skills; and
Able to work independently and meet tight deadlines.

(Candidates with less experience will be considered as Deputy Manager.)

(Closing Date: 4 June 2026)

Assistant Manager (Customer Service)

Job Descriptions

To assist in managing call centre operations regarding hotline enquiries from customer and distribution channels of HKMCA's product and services, as well as post-sales call tasks according to regulatory requirements;
To conduct quality assurance within the team to uplift the overall service standard and provide feedback to team members/frontline staff on improvement areas and ways to enhance their performance;
To manage customer service counter and provide excellent end-to-end service with a customer-oriented mindset;
To handle written reply and complaint cases by providing appropriate solutions and alternatives to resolve customer dissatisfaction in a professional and timely manner;
To commit to departmental service standards and key performance indicators; and
To perform ad hoc tasks as assigned by supervisors from time to time.

Requirements

Degree holder in Business Management, Communications or related disciplines;
Insurance Intermediaries Qualification Paper 1 & 3 is a must;
A minimum of 5 years' relevant experience in customer service and life insurance operations;
Familiar with policies, guidelines and regulatory requirements for life insurance;
Excellent customer-service mindset with effective interpersonal and communication skills;
Good command of both written and spoken English and Chinese, including Putonghua;
Strong sense of responsibility, detail-oriented, self-motivated, able to work under pressure and provide deliverables in a timely manner; and
Strong analytical, problem solving and presentation skills.

(Closing Date: 4 June 2026)

Assistant Manager (Outreach)

Job Descriptions

To organise outreach activities including but not limited to seminars, roadshows and expositions, including conducting talks and/or collaborating with guest speakers to the public or organizations for promoting the retirement plan in a professional manner;
To administer procurement process, tracking, documentation and reporting in compliance with company policies;
To identify and engage with corporations and organizations in new segments of targeted clients;
To provide support to the outreach team and collaborate with other departments to promote company initiatives on public education; and
To perform any ad-hoc tasks and projects as assigned from time to time.

Requirements

Tertiary educated with a minimum of 4 years of experience in sales or customer service, preferably in insurance industry;
Insurance Intermediaries Qualification Paper 1 & 3 is a must;
Proficiency in PC applications including MS Excel and PowerPoint;
Sales-oriented, responsible and self-motivated;
Excellent presentation, interpersonal and communication skills; and
Able to work independently and meet tight deadlines.

(Candidate with less experience will be considered as Senior Associate.)

(Closing Date: 4 June 2026)

Senior Associate (Customer Service)

Job Descriptions

To handle hotline enquiries regarding HKMCA's product and services, and conduct post-sales calls;
To support customer service centres and handle written reply with respective to customer concerns and requests;
To provide excellent end to end service with customer-oriented mindset and respond to customer feedback in a professional and timely manner;
To provide appropriate solutions and alternatives, manage customer dissatisfaction and handle complaint cases assigned by supervisors;
To commit to departmental service standards and key performance indicators;
To proactively study relevant industry trends, regulatory changes and make enhancement recommendations where necessary; and
To perform ad hoc tasks as assigned by supervisors from time to time.

Requirements

Degree holder in Business Management, Communications or related disciplines;
Insurance Intermediaries Qualification Paper 1 & 3 is a must. Other professional insurance qualification (e.g. FLMI or ACS) is an advantage;
A minimum of 3 years' relevant experience in customer service and life insurance operations;
Familiar with policies, guidelines and regulatory requirements for life insurance;
Excellent customer-service mindset with effective interpersonal and communication skills;
Good command of both written and spoken English and Chinese, including Putonghua;
Strong sense of responsibility, detail-oriented, self-motivated, able to work under pressure and provide deliverables in a timely manner; and
Strong analytical, communication, problem solving and presentation skills.

(Candidates with more experience will be considered as Assistant Manager.)

(Closing Date: 23 June 2026)

Senior Account Officer (Application Servicing Centre)

Job Descriptions

To develop company business by providing life insurance application service to customers at client meetings;
To follow up with customer applications and perform other administrative duties as required in the application process;
To build productive relationships and create a pool of prospective clients from various sources by networking;
To work closely with the Centre Manager as well as the operations team to identify the improvement areas in the application process;
To perform other ad hoc duties and projects as assigned from time to time; and
The employment will be on a contract basis and subject to renewal.

Requirements

Tertiary educated with a minimum of 3 years of sales or customer service experience in life insurance industry;
Insurance Intermediaries Qualification Paper 1 & 3 is a must;
Sales oriented, responsible and self-motivated;
Excellent presentation, interpersonal and communication skills; and
Able to work under pressure.

(Candidates with more experience will be considered as Assistant Manager.)

(Closing Date: 25 June 2026)

Receptionist / Customer Service Officer (Life Operations)

Job Descriptions

To provide general reception, administration and clerical support, such as handling incoming phone calls and courier service, as well as greeting guests in a professional manner;
To ensure tasks are completed accurately in a timely manner;
To provide office support to the team as required;
To participate in other ad hoc duties or projects as assigned from time to time; and
The employment will be on a contract basis and subject to renewal.

Requirements

HKDSE / Form 7 or above, with a minimum of 2 years' experience in reception, customer service or administrative duties;
Good command of both written and spoken English and Chinese, proficiency in Putonghua will be an advantage;
Good interpersonal and communication skills, with excellent customer-oriented mindset;
Good computer skill including MS Excel and Word, and Chinese word processing;
Strong sense of commitment and able to work under pressure with tight schedule; and
Self-motivated with good team spirit and problem-solving skill.

(Closing Date: 4 June 2026)

System Analyst

Job Descriptions

To participate in design, development, implementation, and maintenance of application systems;
To assist in IT projects and liaise with external vendors and internal counterparties;
To perform technical analysis and coding development in latest technologies;
To prepare documentation on functional and technical specifications;
To deliver high-quality solutions in compliance with group's standards;
To handle other ad-hoc projects, help-desk, application first-line support, and other duties as assigned by supervisors from time to time; and
The employment will be on a contract basis and subject to renewal.

Requirements

Degree holder in Computer Science or related disciplines;
A minimum of 5 years' experience in IT application development, preferably in the life insurance industry;
Solid experience in programming languages such as Java, database management systems such as SQL, and web-based application development, with proficiency in the following technologies: enterprise-level Java frameworks, web application frameworks, and microservices architecture;
Experience with front-end development technologies such as CSS and HTML5 is desirable;
Hands-on experience in life insurance administration platforms;
Experience in upgrading coding package and framework and knowledge of modern Source Control Management (SCM) tools, cloud technologies, and DevOps practices is an advantage;
Familiarity with Continuous Integration/Continuous Deployment (CI/CD) pipelines and Agile development methodologies is preferred. Experience with web servers and Java-based web frameworks is a plus; and
A good team player, proactive with problem-solving skills. Able to work independently and meet tight deadlines.

(Candidate with more experience will be considered as Senior System Analyst.)

(Closing Date: 11 June 2026)

Quality Assurance Specialist

Job Descriptions

To design, develop, and maintain test cases for insurance system transformation project;
To execute test scripts to verify system functionality across various scenarios, including data input, calculations, transaction posting and report generation, to ensure features created is able to meet user requirements and expectations;
To perform regression tests to validate system functionality is unaffected by enhancements, patches, or upgrades;
To report test progress, results, and defects to stakeholders in a clear and timely manner;
To liaise with business analysts and vendors to identify system changes and their impact on existing systems;
To facilitate continuous improvement of testing processes and methodologies;
To perform ad hoc tasks as assigned by supervisors from time to time; and
The employment will be on a contract basis and subject to renewal.

Requirements

Tertiary educated or above with a minimum of 3-5 years' experience in testing roles;
Solid background in the insurance industry, with proficiency in insurance systems (e.g., sales portal, policy administration and customer portal) and workflows;
Hands-on experience with test management and methodologies, defect tracking tools and a solid understanding of SDLC;
Good command of both written and spoken English and Chinese; and
Strong analytical and problem-solving skills.

(Closing Date: 11 June 2026)

Actuarial

Administration and Human Resources

Business Development and Operations

Information Technology