Careers

HKMC Annuity Limited

a wholly-owned subsidiary of The Hong Kong Mortgage Corporation Limited which is wholly owned by the Hong Kong Special Administrative Region Government through the Exchange Fund
a public company limited by shares incorporated in 2017 in Hong Kong under the Companies Ordinance
an authorized insurer under the Insurance Ordinance to carry on long term insurance business of class A (life and annuity) in or from Hong Kong
a domestic public sector entity specified under the Banking (Capital) Rules

Missions

to facilitate retirement financial planning through provision of annuity products for Hong Kong citizens; and
to promote the development of the local annuities market

Job Openings

We are looking for high-calibre individuals to join us in a range of areas; the latest job opening(s) is(are) listed below. Please quote the position you are seeking and send your application in strict confidence with the application form and a full resume stating your current and expected salary to the Recruitment Officer by either:
Email: [email protected]
Postal address: 19/F, Two Harbour Square, 180 Wai Yip Street, Kwun Tong, Kowloon, Hong Kong
Please ensure that all information provided is accurate, complete and updated. Data provided which is inaccurate or incomplete may influence the process and outcome of the recruitment exercise. Please read the HKMCA Personal Information Collection Statement for Recruitment of Prospective Staff Members and Licensed Individual Insurance Agents before completing the application form.
Personal data collected will be used for recruitment purposes only. Candidates not invited for interview within 8 weeks may consider their application unsuccessful.

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Assistant Manager (Customer Service)

Job Descriptions

To be responsible for managing and resolving customer complaints professionally and efficiently to maintain customer satisfaction;
To address customer complaints with empathy, conduct thorough investigations to identify the root cause of complaints, develop and implement appropriate solutions to resolve complaints, and communicate these solutions clearly to customers;
To provide feedback to management on potential improvements and work with various internal departments to resolve complex issues;
To maintain accurate records of customer interactions and investigations, ensuring that they are tracked systematically;
To assist in training staff on effective complaint handling techniques and best practices;
To support customer service centres and handle written reply with respective to customer concerns and requests; and
To perform ad hoc tasks as assigned by supervisors from time to time.

Requirements

Degree holder in Business Management, Communications or related disciplines;
Insurance Intermediaries Qualification Paper 1 & 3 is a must;
A minimum of 3 years' relevant experience in customer service and life insurance operations;
Familiar with policies, guidelines and regulatory requirements for life insurance;
Good command of both written and spoken English and Chinese, including Putonghua.
Excellent customer-service mindset with effective interpersonal and communication skills;
Strong sense of responsibility, detail-oriented, self-motivated, able to work under pressure and provide deliverables in a timely manner; and
Strong analytical, problem solving and presentation skills.

(Candidates with less experience will be considered as Senior Associate.)

(Closing Date: 20 November 2025)

Senior Account Officer (Application Servicing Centre)

Job Descriptions

To develop company business by providing life insurance application service to customers at client meetings;
To follow up with customer applications and perform other administrative duties as required in the application process;
To build productive relationships and create a pool of prospective clients from various sources by networking;
To work closely with the Centre Manager as well as the operations team to identify the improvement areas in the application process;
To perform other ad hoc duties and projects as assigned from time to time; and
The employment will be on a contract basis and subject to renewal.

Requirements

Tertiary educated with a minimum of 3 years of sales or customer service experience in life insurance industry;
Insurance Intermediaries Qualification Paper 1 & 3 is a must;
Sales oriented, responsible and self-motivated;
Excellent presentation, interpersonal and communication skills; and
Able to work under pressure.

(Candidates with more experience will be considered as Assistant Manager.)

(Closing Date: 26 November 2025)

Head of Information Technology

Job Descriptions

The Head of Information Technology (IT) is a strategic leadership role responsible for the overall planning, organising, and execution of all IT functions across the company. This includes leading the IT department, directing all IT operations to meet user requirements, and ensuring the seamless delivery of IT services. The role is critical in aligning the company’s technology strategy with its business goals, driving digital transformation, and ensuring the security and integrity of all corporate data and systems.

Strategic Leadership & Planning:

To develop and execute the company's IT strategy and roadmap in alignment with business objectives;
To act as a key advisor to the executive team on all technology-related matters, including emerging trends, risks, and opportunities;
To lead the evaluation, selection, and implementation of new technologies and systems to enhance operational efficiency and competitive advantage; and
To manage the IT departmental budget, ensuring cost-effectiveness and a strong return on investment (ROI) for technology spend.

IT Operations & Infrastructure Management:

To oversee the company's application system architecture, design, software development lifecycle, production support services, and related components (e.g. workflow management, application servers, cloud services, web portal etc.), ensuring high levels of performance, security, and availability;
To ensure the reliable and efficient operation of all hardware, software, and enterprise systems;
To establish and maintain IT policies, procedures, and best practices, including those for architecture, security, disaster recovery, and standards; and
To manage relationships with vendors, contractors, and service providers.

Cybersecurity & Risk Management:

To lead the development, implementation, and enforcement of a comprehensive cybersecurity program to protect company data, intellectual property, and IT systems from internal and external threats;
To lead the response to security incidents and ensure business continuity and disaster recovery plans are robust and regularly tested; and
To collaborate closely with risk management function and Group IT, ensuring compliance with corporate policies, relevant laws, regulations, and industry standards (e.g. SOC 2, PCI-DSS).

Team Leadership & Development:

To lead, mentor, and develop a high-performing IT team, fostering a culture of innovation, collaboration, and continuous improvement; and
To manage staffing, including recruitment, supervision, scheduling, development, and performance management.

Project & Program Management:

To direct and manage major IT projects, ensuring they are delivered on time, within scope, and on budget; and
To oversee the management of the IT project portfolio, prioritizing initiatives based on business needs and resource availability.

Requirements

Degree holder in Computer Sciences, IT or related discipline;
A minimum of 10 years' relevant experience in application development, of which 5 years should be in IT management level;
Experience in life insurance industry especially annuity products, services and operations;
Demonstrable experience with IT infrastructure planning, development, and operational leadership, including on-premise, cloud, and hybrid environments;
Knowledge of IT governance requirements, security best practices, and IT risk management;
Familiar with waterfall, agile system development cycle, DevOps, micro-services, BI analytics;
Extensive hands-on experience with cybersecurity frameworks, risk management, and data protection regulations;
Excellent project management and communication skills; and
Good command of both written and spoken English and Chinese.

(Closing Date: 16 October 2025)

Winter Intern (Financial Control)

Job Descriptions

To provide administrative support for finance operations and reporting in areas such as expenses data input and management, bank and account reconciliation;
To assist in preparing financial reports and filing of correspondence; and
To perform daily operations and ad-hoc duties as assigned.

Requirements

University undergraduate in Accountancy, Business Administration, Management, or other related disciplines;
Proficient in written and spoken English and Chinese;
Proficient in PC applications including MS Word and MS Excel;
Good interpersonal and communication skills; and
A good team player, self-motivated, detail-oriented, able to work under pressure and with a positive mind set.

(Closing Date: 26 November 2025)

Winter Intern (Outreach)

Job Descriptions

To assist in daily operations including seminar liaison and organization with external vendors, procurement preparation, updates of presentation deck, and follow up with prospects and corporations;
To assist in preparing performance reports and business analysis; and
To handle daily administrative tasks and participate in ad-hoc projects as assigned.

Requirements

University undergraduate in Business Administration, Marketing, or related disciplines;
Good command of both written and spoken English and Chinese;
Proficient in PC applications including MS Word, MS Excel, and MS PowerPoint, basic knowledge of graphic design would be an advantage; and
A good team player, proactive with can-do attitude, and able to work in a dynamic environment.

(Closing Date: 26 November 2025)

Winter Intern (Enterprise Risk Management)

Job Descriptions

To support risk management for business operations, projects and new initiatives;
To conduct research and analysis on risk-related topics, including regulatory developments, industry practices, and emerging trends;
To support other risk deliverables; and
To support daily operations and ad-hoc duties as assigned.

Requirements

University undergraduate majoring in Risk Management, or related disciplines;
Proficient in written and spoken English and Chinese;
Proficient in PC applications including MS Word, MS Excel, and MS PowerPoint; and
A good team player, proactive, and eager to learn.

(Closing Date: 26 November 2025)

Winter Intern (Risk Management – IT Risk)

Job Descriptions

To support the team on IT risk-related projects and initiatives;
To assist in conducting research and analysis on IT risk matters;
To support other IT risk deliverables; and
To support daily operations and ad-hoc duties as assigned.

Requirements

University undergraduate majoring in Information Technology, Risk Management, or related disciplines;
Good administration and project management skills are highly preferred;
Proficient in written and spoken English and Chinese;
Proficient in PC applications including MS Word, MS Excel, and MS PowerPoint; and
A good team player, proactive, and eager to learn.

(Closing Date: 26 November 2025)

Business Development and Operations

Information Technology

Internship